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GW-7473 FAQ

63

Troubleshooting

2022-12-01

NO.	Subject
Q01	What should I do when I forget the Network Settings of GW-7473?
Q02	How to get the connection status of Adapters ?
Q03	What kind of devices can be connected with GW-7473?
Q04	I want to get the EtherNet/IP connection status with Modbus command. What is the register address?
Q05	What should I do if I encounter impedance mismatch when performing Modbus RTU communication via RS-485?
Q06	How to determine the hardware version and applicable firmware version of GW-7473?

GW-7472 FAQ

193

Troubleshooting

2020-11-30

NO.	Subject
Q01	Could you please confirm that GW-7472 works with SLC-500 (SLC5/05) without any problems?
Q02	In some case, the byte order of the AI/AO word data in the communication is reversed, i.e. low byte is MSB and high byte is LSB. Is there a byte swapping function?
Q03	How to make a Class1 connection with the GW-7472 Utility Diagnostic window?
Q04	Why did the pop-up message “FW Version Error” be shown after I run the new version Utility?
Q05	How to connect to the Allen-Bradley PLC？
Q06	How to check the connections between the GW-7472 and the Modbus devices？
Q07	How can I check the wire connections？
Q08	How to set up the GW-7472 for Modbus TCP？
Q09	How to set up GW-7472 in RSLogix 5000 MSG ladder element？
Q10	What is the difference between Utility V2.2.0 and the older version？
Q11	How should I do when the impedance matching problem occured?
Q12	I can not find my GW-7472 when I click Network Scan button?
Q13	I don’t want to establish the Modbus connection before I connect to GW-7472 with EtheNet/IP. What should I do?
Q14	We make a wrong setting in the GW-7472, how do I set the GW-7472 to factory default?
Q15	When I update the firmware, the update status is always 0%. What should I do?
Q16	How to know the version of GW-7472 modules hardware ?
Q17	How to find the compatible FW for GW-7472 modules?
Q18	How to merge the GW-7472 data which is larger than 1 byte with Allen-Bradley RSLogix5000 tool?
Q19	If the GW-7472 can’t be scanned by the Utility, how to configure or make test to the GW-7472?