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tM-7530 / tM-7530A / tM-7565 FAQ

Troubleshooting

2022-11-30

NO.	Subject
Q01	Both tM-7565 and I-7565-H1/H2 are USB to CAN converters. What are the main differences? How should users choose?
Q02	After installing the VxCAN Utility on the computer, the tM-7565 USB driver should have been installed, but why the VxCAN Utility still cannot find the tM-7565?
Q03	What is Listen only mode? Which modules of the CAN converter support this mode?

I-7531-FD-G FAQ

Troubleshooting

2022-11-30

NO.	Subject
Q01	What is the difference between I-7531-G and I-7531-FD-G? How should users choose?
Q02	When the CAN signal is repeated through I-7531-FD-G, how much communication distance can be extended?
Q03	How many CAN nodes can the I-7531-FD-G drive?
Q04	How to set or customize CAN baud rate for I-7531-FD-G?

I-7540D-MTCP-G FAQ

Troubleshooting

2022-12-01

NO.	Subject
Q01	How do I get CAN message from Normal CAN field of I-7540D-MTCP through Modbus TCP?
Q02	How do I get CAN message from Specific CAN field of I-7540D-MTCP through Modbus TCP?
Q03	How to mapping the Modbus data to CAN?
Q04	What is the Modbus address for reading specific CAN messages?
Q05	What to do when the I-7540D-MTCP keeps showing 6ff01 and the error led is on?

PISO-CAN Series FAQ

Troubleshooting

2020-04-20

NO.	Subject
Q01	How does these two parameter, Acceptance Code and Acceptance Mask, work in PISO-CAN200/400 ?
Q02	Does LabVIEW CAN driver support other versions of LabVIEW?
Q03	If my PISO-CAN program only has the function ActiveBoard but no the function CloseBoard, there is any resource can't release after I close my program ?
Q04	There are two functions in PISO-CAN library, CAN_Config and CAN_ConfigWithoutStruct. Are them the same?
Q05	What’s the Linux OS that the PISO-CAN200/400U supports?
Q06	Where can I find the driver, utility and setup file versions of the PISO-CAN series devices.
Q07	Why the demo code of PISO-CAN runs fine in 32-bits OS, but there will display an error message, "Unable to load DLL pisocan.dll. The specified module could not be found.”, in Windows 7 Professional 64-bit edition & Windows XP 64-bit edition platform?
Q08	Can the PISO-CAN RTX 8.0 driver be used on the environment of RTX2011 version?
Q09	Does the PISO-CAN series CAN card supports CANopen master/slave functions?
Q10	Why the PISO-CAN RTX demo code displayed an error message when execute the rtss file?

I-7540D-WF FAQ

Troubleshooting

2020-04-20

NO.	Subject
Q01	How to make more than one client connection?
Q02	How to get the precise time intervals in I-7540D-WF when we receive the CAN message?
Q03	Is the I-7540D-WF able to filter commands?

I-7532-G FAQ

Troubleshooting

2020-04-20

NO.	Subject
Q01	How to use other CAN converter to set I-7532 CAN‐ID Filter and Mapping setting?

I-7531-G / I-7531-UT-G FAQ

Troubleshooting

2020-04-20

NO.	Subject
Q01	How long the maximum length of the CAN bus which can be used with I‐7531 module?
Q02	Is the I‐7531 certified by UL? What is the insulation resistance of I‐7531?
Q03	What is the message buffer size of I‐7531 and how faster does I‐7531 repeat the message from another port after receiving?
Q04	Could the I‐7531 configure filter and filter out necessary CAN ID?

I-7540D-G / I-7540DM / I-7540D-UTA-G / I-7540DM-UTA FAQ

Troubleshooting

2021-09-29

NO.	Subject
Q01	How do I configure the Ethernet parameters, COM parameters and CAN bus parameters of I-7540D ?
Q02	How does these two parameter, Acceptance Code and Acceptance Mask, work in I-7540D?
Q03	How to send/receive CAN messages to/from I-7540D ?
Q04	How to configure I-7540D through TCP/IP protocol?
Q05	How do I know the I-7540D works correctly ?
Q06	How to update the firmware of I-7540D ?
Q07	Does I-7540D support VxComm technology?
Q08	How to set up the module to the default settings?
Q09	I've got a problem with i-7540-D. I can\'t set the DHCP listening function to 0. Even if i reset the system with MiniOS7, it's always set to 1.
Q10	After power down and up, module has changed its IP addr itself to the 72.30.7.0. It is possible to ping it but no way to connect via I-7540 utlility.
Q11	How many time passed when a message sent by the computer to I7540-D Ethernet port is present in the CAN bus?
Q12	We would like to get a 'copy' of the CAN bus traffic sent to the Linux machine through the TCP/IP connection. Do we need the OS7 miniOS, how do we configure the port number, etc?
Q13	Can I connect 3 CAN Devices into one Ethernet Network using 3 I-7540D? One of them is configured as TCP/IP Server, the 2 others as TCP/IP Client, directed to the server?
Q14	When CAN bus off, the CAN bus of I-7540D does not recover by itself.
Q15	When I-7540D sent CAN messages with 10Kbps CAN baud rate via using “polling send”, the module reboots continually.
Q16	Can the higher priority CAN ID be sent first after the I-7540D received.
Q17	How to develop the application program of the I-7540D?
Q18	Does the I-7540D provide Labview driver?
Q19	Does the I-7540D support RP-1210?

I-7530-FT-G / I-7530-G / I-7530T-G / I-7530A-G / I-7530A-MR-G FAQ

115

Troubleshooting

2021-11-09

NO.	Subject
Q01	How do I configure the I-7530, such as baud, Acceptance Code, Acceptance Mask and so forth?
Q02	How does these two parameter, Acceptance Code and Acceptance Mask, work in I-7530 ?
Q03	Can I use the connection architecture as follows: DCON module <--> I-7520 <-->I-7530 <--> CAN device ?
Q04	In I-7530, the available pins of I-7530 CAN port are CAN_H and CAN_L. But the CAN port of my CAN device need five pins. How do I connect I-7530 with my CAN device?
Q05	How to transmit CAN messages from I-7530 to CAN bus ?
Q06	How can I know if a I-7530 works correctly ?
Q07	My I-7530 firmware version is v1.07. Why can’t I use the “pair connection” function of the module?
Q08	I need an .eds file of the I-7530. So I can integrate the device to my PLC. Can you help me?
Q09	How to calculate the I-7530 checksum [CHK] , which is added on the end of RS232 frame before <CR> ?
Q10	Can I use I-7530 to communicate with the CANopen, DeviceNet or J1939 devices?
Q11	Does I-7530 series support CAN baud rate 75K bps?
Q12	Does theI-7530A support NMEA0183 protocol?
Q13	Does the I-7530A be usable to receive arbitrary data stream from a RS485 or RS232 device without any modifications on the device side?
Q14	What do I get on the RS-485 when I send a CAN message through the device? Do I get the exact same thing as on the CAN-line, or do I only get the ID and data bytes somehow?
Q15	What’s maximum FPS of this I-7530A?
Q16	How can I get the license agreement for I-7530 utility?
Q17	Why do I send packets through the I-7530 one by one (without timeout between packets), i.e, t00121122<CR>t00223344<CR>, the second packet is dropped?
Q18	What does the item “mode” mean in the I-7530 Utility?
Q19	Does the I-7530 support auto detect the speed?
Q20	How does the I-7530 respond if the serial string contains 6 data bytes when the message header specifies that 8 data bytes are present?
Q21	Can I change the setting of CAN Filter by myself when the I-7530 module work on communication mode?
Q22	Why the ASCII command string will cause incorrect data when the number of second character of ASCII command string greater than 7 for 2.0A CAN message?
Q23	Can I connect the I-7530A with one RS-232 device and one RS-485 device at the same time?
Q24	How do I setting the I-7530A-MR into configuration mode?
Q25	Can I connect the I-7530A-MR with one RS-232 device and one RS-485 device at the same time?
Q26	How to send CAN 29bit ID via using I-7530 Series Utility?
Q27	Can I use a CAN 2.0B controller to control the RS-485 devices, which support SCPI protocol, by using I-7530A-MR?
Q28	Can the I-7530 process all the ASCII characters from the RS232 interface and convert these characters to CAN message and send it via specific CAN ID?
Q29	Can the I-7530 be used to address the RS-232 devices and bypass the RS-232 command to the master device which is located on CAN bus?
Q30	Do the I-7530 series modules will send CAN messages to CAN bus automatically?
Q31	Why the parameters of I-7530 be changed after a long time test?
Q32	How to reduce the interferences on the CAN bus of I-7530?
Q33	How does the I-7530 series module handle 9600 bps RS-232 baud rate and 500 Kbps CAN baud rate.
Q34	What is the specific CAN ID function in Modbus mode of I-7530A-MR(firmware version v1.02 or later)
Q35	My Modbus Master device supports function code 0x06, not 0x10. How to send CAN messages on I-7530A-MR Modbus mode?
Q36	How to use the I-7530A-MR Modbus master mode?
Q37	An “Unhandled exception”error occurred on utility tool, when users set “Modbus Master” configuration of I-7530A-MR.
Q38	The value of some CAN ID is error when tM-7530 translates the UART format to CAN.(ex: UART format t1A10, CAN ID is 0x111)
Q39	How do I perform I-7530A-MR slave mode application quickly?

I-7565-H1-G / I-7565-H2-G FAQ

Troubleshooting

2020-04-21

NO.	Subject
Q01	The Connection Issue ?
Q02	The CAN Baud Rate Issue ?
Q03	The Same CAN-ID Conflict Issue ?
Q04	The PC Rebooting Issue ?
Q05	The Max Data Transfer Rate (fps) Issue ?
Q06	The Data Loss Issue ?
Q07	The Module Number Applied to One PC Issue ?
Q08	The Long Driver Installation Time Issue ?
Q09	The Supported CAN Filter-ID Number Issue ?
Q10	Other Issue ?
Q11	Windows 7 Issues ?
Q12	Why I-7565-H1/H2 can’t receive CAN message ?
Q13	Does I-7565-H1/H2 support LabVIEW Driver ?
Q14	How to adjust the Bit-Timing parameters of I-7565-H1/H2 ?
Q15	How to enable “CAN Error Frame” function of I-7565-H1/H2 ?
Q16	New function -“OverWrite” supported in Utility v1.09 ?
Q17	New function -“Symbolic” supported in Utility v1.10 ?
Q18	How to send the CAN messages precisely ?
Q19	How to listen CAN messages without affecting CAN network communication ?
Q20	How to get the current CAN bus data flow ?
Q21	How to make I-7565-H1/H2 become a CAN data logger ?
Q22	How to receive the assigned CAN-ID data immediately ?
Q23	Does the API Library of I-7565-H1/H2 support Visual Studio Express ?
Q24	When .Net Demo runs in Win 7 64bit OS, it will show the "0x8007000B" or "System.NullReferenceException" error message ?

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